July 7th, 2018 15:00. The monitor's USB ports are on when the USB upstream cable plugs in . You have the choice to keep the USB ports on, even when the monitor is in standby mode. To toggle this setting in the OSD menu, the upstream cable has to be unplugged first. There is nothing more to understand. network issues exist when using a 3rd party Ethernet to USB-C adapter. I've updated the BIOS on affected machines, updated all USB and Ethernet drivers, and updated all firmware for the WD-15 docks, using Dell support assist, Dell command update, and manually installing drivers. This issue is currently affecting about 15 people using the above It has always been unreliable when it comes to the USB ports. A few weeks ago though, it suddenly got a lot worse. All the USB ports will connect, disconnect and reconnect in the period of a second or two, repeatedly. None of them are useable. I've tried reinstalling the drivers, disabling USB 3, enabling and disabling the power option that RESOLVED - finally found the solution. For anyone else with this issue disabling the following settings should work: Go to Device Manager, network adapters and find the ethernet one. - right click for properties - advanced. Disable Energy efficient ethernet (and or green energy) and Wake on magic packet. If a touch the USB Drive, it disconnects and if I touch it again, it'll reconnect. This is not a Windows or OS issue, is a port/connector issue. I think some of the peripheral cables have a somewhat smaller or thinner enclosure that does not allow the connection to be firm. Network cable unplugged : Try a different cable and a different port on your router. Unidentified network : Assign a static IP or reserve a static IP for this computer. Network adapter completely disappearing : You are either dealing with BAD Hardware or Driver. Most likely bad hardware. I was having this disconnect-reconnect problem. I solved my problem in the Windows USB settings : 1- Open device Manager. 2- Human interface Devices. 3- Right click in one of them or double click. 4- go to power management. 5- Uncheck the option of "Allow the computer to turn off this device to save power" than OK. Earlier today I launched the laptop as usual, went to youtube and that’s when I noticed - at a very random time interval, you’d hear the very familiar sound windows makes when you disconnect a usb and then the ethernet is gone… a minute later, or some seconds, 10-15-20 sec later boom it’s back. Without me moving a finger. On This Page : #1 Some Quick Possible Methods. #2 Reset Scanner. #3 Reste Network Router/Modem. #4 Update/Reinstall Scanner Driver. #5 Disable Computer Fast Startup. #6 Disable USB Selective Suspend Setting. #7 Troubleshoot Hardware and Device. Windows 11 Assistant Software Recommended. Solution 4: Checking the External Devices Plugged Into the USB Ports. Solution 5: Checking Your USB Connectors. Solution 6: Changing the Power Supply Unit. Solution 7: Disabling Your USB Ports. It can be annoying when your PC shuts down unexpectedly while you’re in the middle of completing important work. It’s even more frustrating when you KPCfK0l.