1 Troubleshoot Power Type troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction. 2. Restore Default for Power Settings Right click on battery icon in system tray > Power options > Click Change Plan Settings > Click Restore default settings for this plan 3. Ifyour laptop battery isn't charging, first make sure there is no problem with your power adapter and cable. On a modern laptop that charges via USB-C, make sure you're using the right USB-C port. Typically when a laptop isn't charging, there are three main reasons: The charging cable isn't working correctly, the battery is failing, or the software isn't responding properly. Onan HP laptop, the most notable causes for this issue include a damaged charger or charging port, bugs in the battery driver, or poor health of the battery. However, it is also possible that there is a battery level limit on your battery preventing it from charging any further. Ifyour laptop is actually plugged in and yet it is still not charging, the battery might be the culprit. If so, learn about its integrity. If it's removable, take it out and press (and hold down) the power button for around 15 seconds. Sw35.